Support

Something not working, or have an idea for your camel? Email info@watercamel.netlify.app and we'll get back to you.

Common questions

Do I need an account?

No. An account is optional. Signing in with Apple or email keeps your Premium with you on a new iPhone. Your drinks always stay on the iPhone you logged them on.

What does Premium include?

Logging is free for water. Premium unlocks every other drink, including tea, coffee, juice, smoothies, lemonade and soda, plus the camel's looks and the challenges.

How do I restore Premium or manage my subscription?

Sign in to the same account, or tap Restore Purchases on the Premium screen. To change or cancel a subscription, open the Settings app, tap your name, then Subscriptions.

How do I delete my account?

Open the menu in WaterCamel, tap Account, then Delete account. This deletes your account permanently. It doesn't cancel a subscription; do that in the Settings app.

How is my daily goal worked out?

WaterCamel uses your sex, weight, activity level and climate to suggest a daily goal. You can change those answers, or set a custom goal, at any time from the menu.

Why did my coffee add less than I poured?

WaterCamel counts only the water in each drink. Water counts in full, while coffee counts 83–99% depending on the style, and juice, smoothies, lemonade and soda count 84–90%. The pour sheet shows exactly how much each drink adds.

I'm not getting reminders.

Check that notifications are allowed for WaterCamel in the iOS Settings app, under Notifications. Focus modes can also hold reminders back.

How do I add the widget?

Touch and hold an empty spot on your Home Screen, tap Edit, then Add Widget, and search for WaterCamel. Lock Screen widgets are added by touching and holding the Lock Screen and tapping Customize.

I logged a drink from the widget. Where is it?

The widget counts the drink straight away, and WaterCamel adds it to your log the next time you open the app.

I forgot to log a drink earlier today.

Open today's log and tap Add missed drink. You can choose the drink, the amount and the time you had it.

Can I switch between ounces and millilitres?

Yes. Open the menu and pick your unit. Everything you've logged converts automatically.

How do I unlock new looks for my camel?

With Premium, each day you reach your hydration goal unlocks a new look in the wardrobe.