Privacy policy

Last updated 21 October 2026

Everything you log in WaterCamel stays on your iPhone. An account is optional: if you create one, we keep only what's needed to sign you in and keep your Premium. We never sell your information, and WaterCamel has no ads or tracking.

1. About this policy

This policy explains how the WaterCamel app for iPhone, its widgets and this website ("WaterCamel", "we", "us") handle your information. By using WaterCamel you agree to this policy, together with our Terms of Service.

2. Information stored on your iPhone

To work, WaterCamel saves the following on your device:

The drinks you log: the type of drink, its size, and the time you had it
Your daily goal and the answers you gave to work it out: sex, weight, activity level and climate
Your settings: units, reminder times, drinks list, sounds and haptics
Your progress: streaks, challenges, unlocked camel looks and tips you've read

This information never leaves your iPhone, even if you create an account. WaterCamel's widgets read it from a storage area on the same device that only WaterCamel can open. If you back up your iPhone with iCloud or a computer, Apple may include this data in your device backup, under Apple's own privacy policy.

3. Information we collect

Your drinks and settings: nothing. What you log stays on your iPhone and is never sent to us.

If you create an account: your account details, as described in Your account.

If you buy Premium: the purchase details needed to unlock it, as described in Premium and purchases.

WaterCamel contains no advertising, analytics or tracking tools, and we don't track you across other apps or websites.

When you email us: if you contact us for support, we receive your email address and whatever you choose to write. We use it only to reply to you and keep it only as long as we need to help you.

On this website: the website doesn't use cookies, analytics or advertising. It loads its fonts from Google Fonts, which means your browser connects to Google's servers and Google may receive your IP address. Our hosting provider may keep standard server logs, such as IP addresses and the pages requested, to run and protect the site.

4. Your account

You can use WaterCamel without an account. If you choose to create one, it keeps your Premium with you on other devices. You can sign in with Apple or with an email address and a password.

Sign in with Apple: we receive a unique account ID from Apple and, if you choose to share them, your name and email address. You can ask Apple to hide your email, in which case we receive a private relay address instead.
Email and password: we store your email address. Your password is stored securely by our sign-in provider and is never visible to us.

Accounts are run by Firebase Authentication, a service of Google. Firebase stores your account ID, email address, name (if shared), sign-in method and the times you signed in, and may record IP addresses to protect accounts from abuse. You can read Firebase's privacy information.

We use your account details only to sign you in, keep your Premium with you, and answer you if you contact us. We don't send you marketing emails. If you forget your password, Firebase can email you a link to reset it.

5. Premium and purchases

Premium is sold through Apple's App Store, and we use RevenueCat to check which purchases you've made. RevenueCat receives an anonymous ID (or your account ID, if you're signed in), your purchase history and basic details about your device, such as its type, operating system and country. It uses them only to tell the app whether Premium is active. You can read RevenueCat's privacy policy.

6. Apple services

You download WaterCamel from Apple's App Store, and Apple processes all payments. We never see your payment details.

WaterCamel may ask you to rate the app using Apple's built-in rating prompt. Apple handles that prompt, and we can't see who left a rating.

Apple may share crash reports and usage statistics with app developers if you have turned on "Share with App Developers" in your iPhone's settings. This information doesn't identify you, and you can turn it off at any time in Settings, under Privacy & Security, then Analytics & Improvements.

7. Notifications

If you turn on reminders, WaterCamel schedules them on your iPhone. They aren't sent from a server. You can change or turn off reminders in the app, or in the iOS Settings app under Notifications.

When you tap "Share your day", WaterCamel creates an image of your day and opens the iOS share sheet. Nothing is shared unless you choose an app or person to send it to. What happens to the image after that depends on the app you share it with.

9. Keeping and deleting your data

On your iPhone: your drinks and settings stay until you delete them. To erase them, open the menu in WaterCamel and tap Erase all data. Deleting the app also deletes everything it has stored.

Your account: we keep it until you delete it. To delete your account, open the menu in WaterCamel, tap Account, then Delete account. This permanently deletes it from Firebase and, if you signed in with Apple, also revokes WaterCamel's access to your Apple ID. Deleting your account doesn't cancel a subscription; cancel it in your iPhone's Settings.

Purchase records: Apple and RevenueCat may keep records of purchases for as long as they're needed for accounting, tax and legal reasons.

To have a support email deleted, write to us at the address below.

10. Your rights

Depending on where you live, privacy laws such as the GDPR in the European Union and the United Kingdom, or the CCPA in California, give you the right to access, correct, delete or move your personal information, and to object to how it's used. You can view, change and delete your drinks yourself, in the app, and delete your account from the Account page. For anything else, such as a copy of your account details, contact us and we'll respond within 30 days.

We process account and purchase information to provide the service you asked for, which is our legal basis under the GDPR. Firebase and RevenueCat may process it outside your country, under safeguards such as the EU Standard Contractual Clauses.

We don't sell or share personal information, as those terms are defined under California law.

11. Children

WaterCamel is suitable for all ages, and you can use it without an account. We don't knowingly collect personal information from children under 13. If you believe a child under 13 has created an account or sent us personal information, contact us and we'll delete it.

12. Security

The drinks you log are protected by your iPhone's own security, including your passcode, Face ID or Touch ID, and the encryption iOS provides. Account and purchase information is sent over encrypted connections and stored by Firebase and RevenueCat, which use industry-standard security. No system is perfectly secure, but we keep what we hold to a minimum.

13. Changes to this policy

If we change this policy, for example because WaterCamel gains a new feature, we'll update this page and the date at the top. If a change affects how your data is handled, we'll explain it in the app before it takes effect.

14. Contact us

Questions about privacy? Email info@watercamel.netlify.app.